Business Skills
Conducting Effective Meetings
Overview
Meeting management skills are often overlooked by leaders and managers. Meetings are expensive activities when one considers the cost of labour for the meeting and how much can or cannot be accomplished. So take meeting management very seriously. This one-day workshop will help you plan and lead internal and external meetings that are productive, meaningful and results-based.
Who Should Attend
Anyone who needs to plan and lead successful meetings.
Benefits of Completing This Course
• Gains vital preparation and meeting management skills
• Helps create an effective leadership image
• Increase the effectiveness of meetings
Inclusions
- Training Manual with step-by-step instructions
- Practice files relevant to the training material
- Training Completed files - you are free to take away any completed files for review
- Unlimited online support, as training doesn't stop when you walk out our door
Learning Outcomes
• Plan and manage meetings more effectively,
• Characteristics of an effective meeting leader
• Identify the main causes of conflict and ways to resolve conflict in meetings
• Identify the ways to communicate clearly in a
meeting
• Ask effective questions during a meeting
• Interpret nonverbal communication and identify the steps to improve nonverbal communication
Topics Covered
The Basics of an Effective Meeting
● Types of Meetings
● Planning meetings - Preparation of Agenda - Planning the minutes
● Participating in meetings - Managing the flow of a meeting - Keeping the conversation focused
● Closing meetings
● Evaluating a meeting's effectiveness
● Distributing minutes
Managing Meetings
● What makes an effective meeting
● Meeting roles and Responsibilities
● The role of the leader
● Using a Parking lot
● Decisions and ideas
● Eliminating groupthink
● Preventing groupthink
● Keeping a Meeting on track
● Dealing with disruptions
● Taking minutes
Conflicts, Climates, and Difficult Personalities
● Resolving conflicts
● Identifying meeting personality types
● Dealing with various meeting types
● Meeting climates
● Characteristics of postive or negative climate
● Building a positive climate
Communicating As Meeting Leaders
● Communicating clearly
● Using effective language
● Assertiveness
● Communication styles to avoid
● Enhancing relationships with participants
Listening Effectively and Asking Questions
● Improving listening skills
● Asking effective questions
● Types of questions
● Asking effective questions
Communicating Nonverbally
● Nonverbal communication
● Interpreting nonverbal communication
● Communicating through body position
Live online - learn by doing.
Our Live Online courses are conducted through a dedicated learning platform that enables us to provide instructor-led, hands-on training to develop real skills, in real time. Each participant logs into their own virtual environment set up specifically for the course. This is a fully interactive experience - just like in a classroom. No passive lectures, no videos to follow - real-time, hands-on practice with your instructor guiding you every step.
Instructor
- Provides real-time, live hands-on instruction and demonstration
- Provides step-by-step practical activities for participants
- Can assist participants on their screen, if necessary
- Can share participant screens to enhance discussion
Participants
- Receive hands-on instruction, step-by-step exercises and skill-builder activities
- See the instructor's screen while working in their own environment
- Can interact with the instructor and the group of participants
- Can ask questions at any time
- Join the course from any location with internet, using a course invitation
- No need for any software - just a computer with internet and a browser
- No downloads or installs necessary on the participant's computer
Inclusions
- E-Book Training Manual / activity booklet provided
- Certificate of Completion
- Post-course support to the level of the course
- Access to any training exercises used during the session
Session Times
- Full Day Course: 9:00am - 4:30pm
- Half Day Course: 9:00am - 12:30pm or 1:30pm - 5:00pm
Private sessions are booked exclusively for your team and can be facilitated as Live Online group training, or in a Classroom / Face-to-Face setting at your workplace or another organised location. Content and duration can be tailored to your needs - contact our Course Scheduling team to discuss your requirements.
Classroom / Face-to-Face
Classroom sessions are delivered at a nominated location, available for Private courses only.
Requirements (if training is delivered at your site)
- No individual computers are required for participants - this course is discussion, activity and workbook-based
- The instructor will bring their own laptop - please provide power
- A screen or projector for the trainer to connect their laptop to (please indicate the connection method - HDMI or Wi-Fi)
Inclusions
- Training Manual / activity booklet
- Certificate of Completion
- Post-course support for queries relating to the course content
Get in touch with our Course Scheduling team to arrange a private session or confirm delivery options for a specific date.